At UNIWISP we are committed to safeguarding your personal information. This policy explains how we collect, use and protect your data in compliance with POPIA and global standards.
Last updated: May 2026POPIAWe never sell your data
UNIWISP (Pty) Ltd respects your privacy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, use our services or communicate with us. It also explains our practices for collecting, using, maintaining, protecting and disclosing that information.
In plain wordsWe only collect what we need to run your service, we protect it, and we never sell it.
1Information we collect
We collect several types of information from and about users of our services, including:
Personal identifiers – name, email address, phone number, physical address.
Usage data – IP address, browser type, pages visited, time spent on our site.
Financial information – payment details (processed securely via PCI‑compliant partners).
CCTV recordings – if you use our security services, video footage is stored encrypted for 30 days.
In plain wordsWho you are, how you use our site, how you pay — and camera footage only if you have our CCTV.
2How we use your information
We use the information we collect to:
Provide, operate and maintain our internet, VoIP, CCTV and networking services.
Process transactions and send you related information (invoices, service updates).
Communicate with you about promotions, surveys and important security alerts.
Improve our website, user experience and develop new features.
In plain wordsTo run your service, bill you, keep you informed and make things better. You can opt out of marketing any time.
3Data security & retention
We implement industry‑standard security measures, including SSL encryption, firewalls, access controls and regular vulnerability scans. Your personal data is retained only as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g. financial records for 7 years). CCTV footage is automatically deleted after 30 days unless required for an ongoing investigation.
ISO 27001 alignedRegular penetration tests
In plain wordsLocked down and kept only as long as needed — invoices 7 years by law, CCTV 30 days.
4Cookies & tracking
We use essential cookies to enable core functionality (login, shopping cart) and analytical cookies (Google Analytics) to improve our website. You can manage your cookie preferences through your browser settings. Third‑party services like payment gateways and live chat may also place cookies.
In plain wordsSome cookies keep you signed in; others help us see which pages work. Your browser lets you control them.
5Sharing with third parties
We never sell your personal data. We may share information only with:
Service providers (payment processors, cloud hosting, CRM) under strict confidentiality agreements.
Law enforcement when required by law or to protect our legal rights.
Business transfers (merger, acquisition) – you will be notified via email and/or a prominent notice on our website.
In plain wordsOnly partners who help run your service, the law when it insists, or a new owner — and we’d tell you.
6Your rights & choices
Under POPIA and GDPR, you have the right to:
Access your personal data
Rectify inaccurate information
Request deletion (right to be forgotten)
Object to processing or opt out of marketing
In plain wordsAsk to see, fix or delete your data, or stop marketing — use the request builder below.
Rights request builder
Build a clear request for our Data Protection Officer. It opens in your email app, addressed to privacy@uniwisp.co.za — nothing is sent until you press send.
UNIWISP (Pty) Ltd – Registration No. 2009/123456/07. We may update this policy from time to time; the latest version will always be available on this page.
